1. To be environmental friendly, , we will send out the statements to your e-mail address registered with us Effective from 1 January 2021.  If you want to receive paper statements by post, please contact your Account Executive or call our Customer Service Hotline at 2111-2222.  Please note that for all clients  (except those with age at or above 65) receive paper statements, we will continue to charge them HK$30 on semi-annual basis.